The Public Works Department strives to maintain a wastewater collection system that allows private sewer services to convey wastes away from the home without any issues. Unfortunately, there are occasions when blockages occur in the collection system, wither by tree roots, waste, debris, overloading due to stormwater inflow, or pipe failure, and the results are a back-up of sewage into a private sewer service and potentially the home.
Tips for Preventing Backflow
Water customers can follow some simple steps to reduce the likelihood of a back-up occurring:
Do not pour cooking grease and oil down your drains.
Do not flush paper products such as paper towels, moist towelettes, handy wipes, disposable towels, diapers, napkins, or feminine products. Products advertised as flushable can still cause sewage back-ups.
Do not assume a garbage disposal can shred kitchen solids (rinds, potato peels, orange peels, eggshells, and bones) to a size that allows for easy conveyance through household plumbing.
All plumbing drains should be fitted with baskets, p-traps, or strainers to catch any type of debris. Inspect them often and clear them regularly.
If a Backflow Occurs
If a backflow occurs during normal business hours (Monday through Friday from 8:00 am to 5:00 pm), call the City Office at (785) 543-5234.
During non-business hours, call the Phillipsburg Water Plant at (785) 543-5023 or (785) 543-1941. If nobody can be reached, please call the Phillips County Sheriff's non-emergency line at (785) 543-6885.