Policies

General Policies

  • Solid waste that is not placed inside of a poly-kart or dumpster will not be collected.
  • If a solid waste customer puts trash next to the poly-kart / dumpster or overloads it, the customer will be notified of the violation and may be asked to consider adding another poly-kart or dumpster.
  • If a solid waste customer puts trash next to the poly-kart / dumpster or overloads it a second time, the customer will be notified that a third violation will result in an additional poly-kart being delivered and an additional fee will be charged.
  • If three violations occur in a 24-month time period, an additional poly-kart will be required to be used for a minimum of six months. At the end of the six months the customer may return the additional poly-kart. Once the additional poly-kart is returned the violation policy will begin a new with the customer being allowed three violations.
  • If the poly-kart is damaged or stolen, the user will be responsible to pay the city the replacement cost of the poly-kart and any additional fees associated with collecting the payment.

Other Policies